Privacy Policy

Information We Collect

We may collect the following personal information:

• Name, address, phone number and email address
• Date of birth and gender
• Health fund and Medicare details
• Medical and dental history relevant to your treatment
• Treatment records, clinical notes and X-rays
• Payment and billing information

How We Use Your Information

Your personal information is used to:

• Provide dental treatment and clinical care
• Manage appointments and send reminders
• Process payments and health fund claims
• Communicate with you about your treatment
• Meet our legal and regulatory obligations
• Improve our services and patient experience

How We Store and Protect Your Information

We store your personal information securely in our practice management system and physical records. We take reasonable steps to protect your information from unauthorised access, modification, disclosure or misuse, including secure storage, access controls and staff training.

Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

• Other healthcare providers involved in your care (with your consent)
• Health funds for claims processing
• Pathology or radiology services as required for treatment
• Government authorities as required by law

Your Rights

You have the right to:

• Access your personal information held by us
• Request corrections to your personal information
• Withdraw consent for certain uses of your information
• Make a complaint about how we handle your personal information

Contact Us

If you have questions about this privacy policy or wish to access or correct your personal information, please contact us:

Cosmetic Dental Sydney
Suite 2, 40-42 Montgomery St, Kogarah NSW 2217
Phone: (02) 9588 2200
Email: info@cosmeticdentalsydney.com.au